Privacy Policy
Hong Kong Self-Assist Pain Relief Center Company Limited ("the Company") is committed to protecting your personal data and privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
1. Scope of Policy
This Privacy Policy applies to all personal data collected through our website, face-to-face interactions, reservations, membership registration and any other communication channels.
2. Collection of Personal Data
2.1 Types of Personal Data Collected
We may collect the following types of personal data:
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Full name
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Contact information (e.g., phone number, email address, and mailing address)
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Date of birth
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Payment details (e.g., credit card or other billing information)
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Health-related information (only if voluntarily provided by you and necessary for service provision)
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Any other information voluntarily provided by you through our website, forms, or communications
2.2 Method of Collection
Your personal data may be collected through:
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Online bookings or membership registrations on our website
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Phone, email, or in-person communication
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Surveys, feedback forms, or other voluntary submissions
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Cookies or other website tracking technologies (see Section 7 for more details)
3. Purpose of Data Collection
Your personal data will only be used for purposes directly related to the operation of our business, including but not limited to:
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Processing bookings and reservations
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Managing memberships and providing member-exclusive benefits
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Delivering services and ensuring customer satisfaction
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Contacting you with service updates, promotions, and relevant announcements
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Processing payments and issuing receipts or invoices
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Ensuring compliance with legal or regulatory requirements
4. Data Protection and Security
The Company takes reasonable precautions to ensure the security of your personal data. This includes:
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Encrypting sensitive data during transmission or storage
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Restricting access to personal data to authorized personnel only
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Regularly reviewing and updating our security measures to prevent unauthorized access, disclosure, or modification
Despite these measures, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Sharing and Disclosure of Personal Data
The Company will not sell, rent, or trade your personal data to third parties. However, we may disclose your data under the following circumstances:
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To service providers or contractors assisting in our operations (e.g., payment processors, IT support)
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To comply with legal obligations or governmental requests
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To protect the rights, property, or safety of the Company, its customers, or others
All third parties handling your data are bound by confidentiality obligations and will only use the data for the specified purposes.
6. Retention of Personal Data
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
7. Use of Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
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Analyze website traffic and usage patterns
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Remember your preferences for future visits
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Improve website functionality
You may disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
8. Your Rights
Under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, you have the following rights in relation to your personal data:
Right of access: You can request access to the personal data we hold about you;
Right to rectification: You can request that any inaccurate or outdated data be corrected;
Right to opt-out: You can choose to opt-out of receiving our marketing information at any time.
If you need to exercise the above rights, please refer to the contact information in Article 10.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The most recent version will be posted on our website and will be identified by the "Last Updated" date. Your continued use of our services constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Hong Kong Self-Assist Pain Relief Center Company Limited
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Address: Room J, Flat 09, 11/F, Block A, Hoi Luen Industrial Centre, 55 Hoi Yuen Road, Kwun Tong
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Phone: +852 9375 0992
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Email: painreliefhk@gmail.com