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+852 9375 0992
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Reservation Policy

1. Reservation Rules

Reservations must be made through our website. Each customer can only reserve one session per day.
Payment (single or package) must be completed when making a reservation to confirm the reservation.
Reservation without payment will not be confirmed.

2. Cancellation and Rescheduling Policy

Cancellation must be made at least 3 hours before the scheduled time, otherwise a cancellation fee will be charged.
Failure to cancel in advance or unexcused absence will result in a $100 penalty.
Rescheduling is subject to venue and time availability.

3. Rules of Use

Self-service devices must only be used according to the instructions. Any unadvised operation is strictly prohibited.
First-time users must participate in the "Introduction Experience" , otherwise they will not be able to use our services.
Customers are required to clean and disinfect their equipment after each use to keep the venue clean.

4. Payment Policy

Our website supports the following payment methods:

  • Credit card

  • Alipay

  • Mobile payments (e.g. Apple Pay, Google Pay, etc.)

  • FPS

  • Payme

5. Safety Guidelines

If you experience any discomfort or pain during use, please stop immediately and seek professional assistance.
Customers are responsible for their own operations. The company is not responsible for any damage caused by improper use of the equipment.

6. Violations

Failure to use the equipment as specified or in violation of this policy may result in termination of your membership without a refund.
An additional $100 penalty will be charged for unexcused no-shows.

© 2025 by Hong Kong Self-Assist Pain Relief Centre

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+852 9375 0992
+852 9375 0992
+852 9375 0992

Address
Kwun Tong Store: Room 09-J, 11/F, Block A, Hoi Luen Industrial Centre, 55 Hoi Yuen Road, Kwun Tong
Causeway Bay Store: Room 1001, 10/F, SOLO, Electrical City, 505 Hennessy Road, Causeway Bay

FAQs
Waiver and Release
Terms and Conditions
Privacy Policy
Reservation Policy

Disclaimer: The facilities, equipment, or service products provided by our Company are intended for general wellness / health management only.

They are not medical devices and are not intended for diagnosis, treatment, or any other medical-related purposes.

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